Your Next Front of House Role

Floor Foundations is your chance to explore a new department, learn how it works, and stretch yourself in a different role. You’ll build confidence, develop new skills, and take the first step toward growing into a different role.

What the Programme Looks Like

• A chai chat with your Babu to talk about why you want to grow
• A 3-hour cross-training shift in the department you’re interested in
• Hands-on learning alongside a senior team member
• A simple written reflection about the role and what you’ve learned
• Feedback from the person you shadowed and your departmental Babu
• If successful, you’ll join the talent pool for that role and be the first to hear when a vacancy opens up
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Who It’s For

This programme is for anyone working on the floor who wants to explore another department.

Program Structure

The cross-training shift is 3 hours. In your cafe, you’ll be paired with a senior team member who will guide you through the role and offer feedback. After your shift, you’ll have a follow-up chai chat with your Babu and receive some feedback.

Application & Process

Here’s how it works:

1. Apply for the programme – Submit your application when you’re ready to explore a new role
2. Chai Chat – Talk through your goals, what excites you, and how you’re doing in your current role
3. Cross-Training Shift – Work a 3-hour shift in the new department, with time for hands-on learning and reflection
4. Next Steps – Your Babu and the team member you worked with will offer feedback. If successful, you’ll join the talent pool for that role
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Deadline

Apply when you are ready to grow.